We recognize and reflect upon Belgium's historical role in the colonial era, particularly in the Congo, Rwanda, Burundi, and the Lado Enclave. We commit to fostering understanding, respect, and responsibility towards all communities affected by our collective past.

The general terms & conditions apply to all quotations, orders, agreements and invoices from Biondo Studios (hereinafter referred to as the ‘supplier’).

Biondo Studios
Laaglandlaan 251, 2170 Merksem, Belgium
+32 489 30 0281
VAT: BE0749465253

The sales conditions are binding as soon as the quotation is accepted. The client is deemed to have taken note of this and fully agree with this. Any deviation from these terms and conditions can only be made in writing and upon the approval of both parties. The adjustment or addition of conditions is done in consultation between both parties.

All agreements and relationships with Biondo Studios are subject to the laws of Belgium. Any disputes between the client and Biondo Studios shall be submitted to the competent courts in Antwerp in Belgium.

By using certain parts of this site or by subscribing to the newsletter, you provide information that allows you to be identified as a person. This only happens for our services and information provision and if you give permission for this.

Your personal data is processed in accordance with the provisions of the European General Data Protection Regulation (AVG) (also known as the General Data Protection Regulation or 'GDPR'). This privacy policy applies to the services of <organization name>. We are not responsible for the privacy policies of other sites and resources connected to our website, but we refer to them so that you can find the necessary information.

By using this website you accept this privacy policy. You always have the right to have your stored personal data: to request and view, to (have) changed, to (have) deleted. This can be for one or more entries in different databases.

You can also ask to be removed from all databases. You will then be 'forgotten' and will not be contacted in any way.

If you implement the changes or deletion yourself, this will take effect immediately. If you submit a request to make changes, this will be done as soon as possible and at least within 30 days.

The general terms & conditions apply to all quotations, orders, agreements and invoices from Biondo Studios (hereinafter referred to as the ‘supplier’).

Biondo Studios
Laaglandlaan 251, 2170 Merksem, Belgium
+32 489 30 0281
VAT: BE0749465253

The general terms & conditions apply to all quotations, orders, agreements and invoices from Biondo Studios (hereinafter referred to as the ‘supplier’).

Biondo Studios
Laaglandlaan 251, 2170 Merksem, Belgium
+32 489 30 0281
VAT: BE0749465253

Performance of the Services

The supplier will perform the services outlined in the quotation to the best of our ability, punctually & according to the rules of the art, while taking into account the quality requirements and organizational needs of the client.

Offers/Services

With Biondo Studios, we focus on:

Graphic Design
Web Design & Development
Brand Design
Brand Imagery
Workshops
Branding & Web-Advice

With Biondo Studios, we focus on:

Graphic Design
Web Design & Development
Brand Design
Brand Imagery
Workshops
Branding & Web-Advice

With Biondo Studios, we focus on:

Graphic Design
Web Design & Development
Brand Design
Brand Imagery
Workshops
Branding & Web-Advice

With Biondo Studios, we focus on:

Graphic Design
Web Design & Development
Brand Design
Brand Imagery
Workshops
Branding & Web-Advice

Prices

General

The price always depends on the chosen Service or Product and is always stated on the quotation. The prices are expressed in euros. The rates stated in the quotation are exclusive of VAT/BTW.
The agreed rate includes all costs with the exception of additional Products/Services. Any additional costs will always be indicated separately before they are incurred and will be borne by the Customer.
Services or Products purchased through the Website must be paid immediately and through the Website. A confirmation email will follow after payment.

Invoicing and payment

If it does not concern a Service/Product that must be paid for immediately online, the Service Provider will send an invoice for the purchased Services/Products, unless otherwise agreed. For projects, 50% of the invoice will have to be paid in advance.

In any case, the Service Provider may postpone or suspend the performance of the Services if and as long as an invoice or advance payment has not been paid. For example, projects will not be carried out until the advance has been paid, and subscriptions and strip cards only start after payment.
In the event of non-payment or default of the invoice within the specified period, an initial reminder will be sent, which will remain valid for 5 days. From then on, all outstanding invoices become immediately due and payable without notice of default and the Customer owes, by operation of law and without prior notice of default, late payment interest of 10% per year on the invoice amount as well as fixed compensation of 10% with a minimum of € 100.00 . These costs will be charged effectively from the third reminder.

In the event of partial payment, full compensation remains due.

General

The price always depends on the chosen Service or Product and is always stated on the quotation. The prices are expressed in euros. The rates stated in the quotation are exclusive of VAT/BTW.
The agreed rate includes all costs with the exception of additional Products/Services. Any additional costs will always be indicated separately before they are incurred and will be borne by the Customer.
Services or Products purchased through the Website must be paid immediately and through the Website. A confirmation email will follow after payment.

Invoicing and payment

If it does not concern a Service/Product that must be paid for immediately online, the Service Provider will send an invoice for the purchased Services/Products, unless otherwise agreed. For projects, 50% of the invoice will have to be paid in advance.

In any case, the Service Provider may postpone or suspend the performance of the Services if and as long as an invoice or advance payment has not been paid. For example, projects will not be carried out until the advance has been paid, and subscriptions and strip cards only start after payment.
In the event of non-payment or default of the invoice within the specified period, an initial reminder will be sent, which will remain valid for 5 days. From then on, all outstanding invoices become immediately due and payable without notice of default and the Customer owes, by operation of law and without prior notice of default, late payment interest of 10% per year on the invoice amount as well as fixed compensation of 10% with a minimum of € 100.00 . These costs will be charged effectively from the third reminder.

In the event of partial payment, full compensation remains due.

General

The price always depends on the chosen Service or Product and is always stated on the quotation. The prices are expressed in euros. The rates stated in the quotation are exclusive of VAT/BTW.
The agreed rate includes all costs with the exception of additional Products/Services. Any additional costs will always be indicated separately before they are incurred and will be borne by the Customer.
Services or Products purchased through the Website must be paid immediately and through the Website. A confirmation email will follow after payment.

Invoicing and payment

If it does not concern a Service/Product that must be paid for immediately online, the Service Provider will send an invoice for the purchased Services/Products, unless otherwise agreed. For projects, 50% of the invoice will have to be paid in advance.

In any case, the Service Provider may postpone or suspend the performance of the Services if and as long as an invoice or advance payment has not been paid. For example, projects will not be carried out until the advance has been paid, and subscriptions and strip cards only start after payment.
In the event of non-payment or default of the invoice within the specified period, an initial reminder will be sent, which will remain valid for 5 days. From then on, all outstanding invoices become immediately due and payable without notice of default and the Customer owes, by operation of law and without prior notice of default, late payment interest of 10% per year on the invoice amount as well as fixed compensation of 10% with a minimum of € 100.00 . These costs will be charged effectively from the third reminder.

In the event of partial payment, full compensation remains due.

General

The price always depends on the chosen Service or Product and is always stated on the quotation. The prices are expressed in euros. The rates stated in the quotation are exclusive of VAT/BTW.
The agreed rate includes all costs with the exception of additional Products/Services. Any additional costs will always be indicated separately before they are incurred and will be borne by the Customer.
Services or Products purchased through the Website must be paid immediately and through the Website. A confirmation email will follow after payment.

Invoicing and payment

If it does not concern a Service/Product that must be paid for immediately online, the Service Provider will send an invoice for the purchased Services/Products, unless otherwise agreed. For projects, 50% of the invoice will have to be paid in advance.

In any case, the Service Provider may postpone or suspend the performance of the Services if and as long as an invoice or advance payment has not been paid. For example, projects will not be carried out until the advance has been paid, and subscriptions and strip cards only start after payment.
In the event of non-payment or default of the invoice within the specified period, an initial reminder will be sent, which will remain valid for 5 days. From then on, all outstanding invoices become immediately due and payable without notice of default and the Customer owes, by operation of law and without prior notice of default, late payment interest of 10% per year on the invoice amount as well as fixed compensation of 10% with a minimum of € 100.00 . These costs will be charged effectively from the third reminder.

In the event of partial payment, full compensation remains due.

Deadlines & Completion

The project is executed within a reasonable timeframe that is mutually agreed by both parties. The delivery period only starts when the supplier has provided all the required materials and documents necessary to complete the project. Any delays in feedback or approval are added to the delivery period.

Revisions

Every project has 2 revision rounds included. All revisions or changes must be notified in writing. Any revisions or changes that are communicated orally or by telephone are at the risk of the client. Delays resulting from changes to the initial agreement do not fall under the responsibility of the supplier under any circumstances.

Copyright

All designs delivered to the client, in whatever form, remain the property of Biondo Studios. These may not be distributed in any way without prior written permission. The supplier keeps ownership of the source files and the client is allowed to use the delivered files for an indefinite period of time.

Saving designs is standard up to one (1) year after the completion of the assignment. This period can only be extended upon written request from the client. Should this be the case, extra costs will be charged.

In addition, the supplier assumes that the client is the rightful copyright owner of any material delivered (e.g. photos, texts, illustrations, etc for use in the execution of the project.

It remains at the discretion of Biondo Studios to use any concept again in another project.

In addition, the supplier assumes that the client is the rightful copyright owner of any material delivered (e.g. photos, texts, illustrations, etc for use in the execution of the project.

It remains at the discretion of Biondo Studios to use any concept again in another project.

In addition, the supplier assumes that the client is the rightful copyright owner of any material delivered (e.g. photos, texts, illustrations, etc for use in the execution of the project.

It remains at the discretion of Biondo Studios to use any concept again in another project.

In addition, the supplier assumes that the client is the rightful copyright owner of any material delivered (e.g. photos, texts, illustrations, etc for use in the execution of the project.

It remains at the discretion of Biondo Studios to use any concept again in another project.

Website Development

At Biondo Studios, we want to make sure our clients have a smooth experience, so here's how we work:

Timely Delivery: We commit to delivering the development services as per the schedule outlined in the signed quotation. It's important to note that any delay in feedback or information from the client may affect the delivery timeline.
Professional Code: We take coding seriously. Our code is developed to professional standards and includes sufficient commentary. This ensures that any competent third-party developer can understand, adapt, and maintain the code.
Progress Updates: Throughout the design and development phase, we'll keep you updated on the progress. If we encounter significant challenges or anticipate delays, we'll let you know promptly.
Acceptance Period: Once the development is complete, there's a seven-day acceptance period. During this time, you can provide written feedback and request changes within the project's defined scope. We'll address these requests if they align with the agreed scope.
Scope Changes: If you need changes beyond the initial project scope and budget, we require a change request. These changes will involve additional fees, which we'll discuss and agree upon together. Please note that any delays resulting from these changes are not our responsibility.

Our goal is to ensure a successful collaboration, and we're here to assist you every step of the way.

At Biondo Studios, we want to make sure our clients have a smooth experience, so here's how we work:

Timely Delivery: We commit to delivering the development services as per the schedule outlined in the signed quotation. It's important to note that any delay in feedback or information from the client may affect the delivery timeline.
Professional Code: We take coding seriously. Our code is developed to professional standards and includes sufficient commentary. This ensures that any competent third-party developer can understand, adapt, and maintain the code.
Progress Updates: Throughout the design and development phase, we'll keep you updated on the progress. If we encounter significant challenges or anticipate delays, we'll let you know promptly.
Acceptance Period: Once the development is complete, there's a seven-day acceptance period. During this time, you can provide written feedback and request changes within the project's defined scope. We'll address these requests if they align with the agreed scope.
Scope Changes: If you need changes beyond the initial project scope and budget, we require a change request. These changes will involve additional fees, which we'll discuss and agree upon together. Please note that any delays resulting from these changes are not our responsibility.

Our goal is to ensure a successful collaboration, and we're here to assist you every step of the way.

At Biondo Studios, we want to make sure our clients have a smooth experience, so here's how we work:

Timely Delivery: We commit to delivering the development services as per the schedule outlined in the signed quotation. It's important to note that any delay in feedback or information from the client may affect the delivery timeline.
Professional Code: We take coding seriously. Our code is developed to professional standards and includes sufficient commentary. This ensures that any competent third-party developer can understand, adapt, and maintain the code.
Progress Updates: Throughout the design and development phase, we'll keep you updated on the progress. If we encounter significant challenges or anticipate delays, we'll let you know promptly.
Acceptance Period: Once the development is complete, there's a seven-day acceptance period. During this time, you can provide written feedback and request changes within the project's defined scope. We'll address these requests if they align with the agreed scope.
Scope Changes: If you need changes beyond the initial project scope and budget, we require a change request. These changes will involve additional fees, which we'll discuss and agree upon together. Please note that any delays resulting from these changes are not our responsibility.

Our goal is to ensure a successful collaboration, and we're here to assist you every step of the way.

At Biondo Studios, we want to make sure our clients have a smooth experience, so here's how we work:

Timely Delivery: We commit to delivering the development services as per the schedule outlined in the signed quotation. It's important to note that any delay in feedback or information from the client may affect the delivery timeline.
Professional Code: We take coding seriously. Our code is developed to professional standards and includes sufficient commentary. This ensures that any competent third-party developer can understand, adapt, and maintain the code.
Progress Updates: Throughout the design and development phase, we'll keep you updated on the progress. If we encounter significant challenges or anticipate delays, we'll let you know promptly.
Acceptance Period: Once the development is complete, there's a seven-day acceptance period. During this time, you can provide written feedback and request changes within the project's defined scope. We'll address these requests if they align with the agreed scope.
Scope Changes: If you need changes beyond the initial project scope and budget, we require a change request. These changes will involve additional fees, which we'll discuss and agree upon together. Please note that any delays resulting from these changes are not our responsibility.

Our goal is to ensure a successful collaboration, and we're here to assist you every step of the way.

Content Input

Biondo Studios is not in charge of adding content to the website, like text, images, videos, metadata, or product details, unless it's specifically stated otherwise in our agreed proposal.

Hosting & Domain Registration

Here's what you need to know about domain registration, hosting, and technical issues:

Domain and Hosting Responsibility: It's your responsibility to register your domain name and acquire hosting services from a reputable third-party provider. To help us fulfill our development services, please provide us with access.
No Fee Responsibility: Biondo Studios does not cover any fees associated with hosting and domain registration. If any upgrades are needed for your current plan, we'll promptly inform you.
Third-Party Platform Issues: Please be aware that we are not accountable for technical problems, including security, performance, or any other issues that may arise on the third-party provider's platform.

We're here to assist you in achieving your project goals, and we'll work together to ensure a successful outcome.

Here's what you need to know about domain registration, hosting, and technical issues:

Domain and Hosting Responsibility: It's your responsibility to register your domain name and acquire hosting services from a reputable third-party provider. To help us fulfill our development services, please provide us with access.
No Fee Responsibility: Biondo Studios does not cover any fees associated with hosting and domain registration. If any upgrades are needed for your current plan, we'll promptly inform you.
Third-Party Platform Issues: Please be aware that we are not accountable for technical problems, including security, performance, or any other issues that may arise on the third-party provider's platform.

We're here to assist you in achieving your project goals, and we'll work together to ensure a successful outcome.

Here's what you need to know about domain registration, hosting, and technical issues:

Domain and Hosting Responsibility: It's your responsibility to register your domain name and acquire hosting services from a reputable third-party provider. To help us fulfill our development services, please provide us with access.
No Fee Responsibility: Biondo Studios does not cover any fees associated with hosting and domain registration. If any upgrades are needed for your current plan, we'll promptly inform you.
Third-Party Platform Issues: Please be aware that we are not accountable for technical problems, including security, performance, or any other issues that may arise on the third-party provider's platform.

We're here to assist you in achieving your project goals, and we'll work together to ensure a successful outcome.

Here's what you need to know about domain registration, hosting, and technical issues:

Domain and Hosting Responsibility: It's your responsibility to register your domain name and acquire hosting services from a reputable third-party provider. To help us fulfill our development services, please provide us with access.
No Fee Responsibility: Biondo Studios does not cover any fees associated with hosting and domain registration. If any upgrades are needed for your current plan, we'll promptly inform you.
Third-Party Platform Issues: Please be aware that we are not accountable for technical problems, including security, performance, or any other issues that may arise on the third-party provider's platform.

We're here to assist you in achieving your project goals, and we'll work together to ensure a successful outcome.

Website Maintenance

Here's what you need to know about maintaining your website:

Client Responsibility: After we deliver your website, the responsibility for its maintenance falls on you. However, if you've signed a maintenance contract with Biondo Studios, we've got you covered.
Maintenance Scope: Maintenance involves keeping the content management system platform up to date to ensure top-notch security and performance. This includes regular updates, but it's not limited to just that.
No Liability for Upgrades: If you or a third-party service provider handle website maintenance, please be aware that Biondo Studios won't be responsible for any issues that may arise as a result of these upgrades.

We're here to support you in keeping your website running smoothly, whether you choose to handle maintenance yourself or opt for our maintenance contract.

Here's what you need to know about maintaining your website:

Client Responsibility: After we deliver your website, the responsibility for its maintenance falls on you. However, if you've signed a maintenance contract with Biondo Studios, we've got you covered.
Maintenance Scope: Maintenance involves keeping the content management system platform up to date to ensure top-notch security and performance. This includes regular updates, but it's not limited to just that.
No Liability for Upgrades: If you or a third-party service provider handle website maintenance, please be aware that Biondo Studios won't be responsible for any issues that may arise as a result of these upgrades.

We're here to support you in keeping your website running smoothly, whether you choose to handle maintenance yourself or opt for our maintenance contract.

Here's what you need to know about maintaining your website:

Client Responsibility: After we deliver your website, the responsibility for its maintenance falls on you. However, if you've signed a maintenance contract with Biondo Studios, we've got you covered.
Maintenance Scope: Maintenance involves keeping the content management system platform up to date to ensure top-notch security and performance. This includes regular updates, but it's not limited to just that.
No Liability for Upgrades: If you or a third-party service provider handle website maintenance, please be aware that Biondo Studios won't be responsible for any issues that may arise as a result of these upgrades.

We're here to support you in keeping your website running smoothly, whether you choose to handle maintenance yourself or opt for our maintenance contract.

Here's what you need to know about maintaining your website:

Client Responsibility: After we deliver your website, the responsibility for its maintenance falls on you. However, if you've signed a maintenance contract with Biondo Studios, we've got you covered.
Maintenance Scope: Maintenance involves keeping the content management system platform up to date to ensure top-notch security and performance. This includes regular updates, but it's not limited to just that.
No Liability for Upgrades: If you or a third-party service provider handle website maintenance, please be aware that Biondo Studios won't be responsible for any issues that may arise as a result of these upgrades.

We're here to support you in keeping your website running smoothly, whether you choose to handle maintenance yourself or opt for our maintenance contract.

Complaints & Liabilities

We want to make it easy for you to address any concerns. Here's how:

Complaints Procedure: If you have any issues with the quality of our goods or services, please submit your complaint in writing, preferably by registered mail, within seven (7) days of delivery. This seven-day period begins right after delivery, even if you haven't signed the delivery note. If you start using the items partially, the period still applies.
Payment Obligation: It's important to note that submitting a complaint doesn't exempt you from your payment obligation.
Valid Complaints: If your complaint is valid and well-founded, we'll provide a refund for the service's price.

We value your feedback and are committed to resolving any valid concerns promptly.

We want to make it easy for you to address any concerns. Here's how:

Complaints Procedure: If you have any issues with the quality of our goods or services, please submit your complaint in writing, preferably by registered mail, within seven (7) days of delivery. This seven-day period begins right after delivery, even if you haven't signed the delivery note. If you start using the items partially, the period still applies.
Payment Obligation: It's important to note that submitting a complaint doesn't exempt you from your payment obligation.
Valid Complaints: If your complaint is valid and well-founded, we'll provide a refund for the service's price.

We value your feedback and are committed to resolving any valid concerns promptly.

We want to make it easy for you to address any concerns. Here's how:

Complaints Procedure: If you have any issues with the quality of our goods or services, please submit your complaint in writing, preferably by registered mail, within seven (7) days of delivery. This seven-day period begins right after delivery, even if you haven't signed the delivery note. If you start using the items partially, the period still applies.
Payment Obligation: It's important to note that submitting a complaint doesn't exempt you from your payment obligation.
Valid Complaints: If your complaint is valid and well-founded, we'll provide a refund for the service's price.

We value your feedback and are committed to resolving any valid concerns promptly.

We want to make it easy for you to address any concerns. Here's how:

Complaints Procedure: If you have any issues with the quality of our goods or services, please submit your complaint in writing, preferably by registered mail, within seven (7) days of delivery. This seven-day period begins right after delivery, even if you haven't signed the delivery note. If you start using the items partially, the period still applies.
Payment Obligation: It's important to note that submitting a complaint doesn't exempt you from your payment obligation.
Valid Complaints: If your complaint is valid and well-founded, we'll provide a refund for the service's price.

We value your feedback and are committed to resolving any valid concerns promptly.

Confidentiality & Privacy

At Biondo Studios, we take your privacy and data protection seriously. Here's what you need to know:

Confidentiality Assurance: Any sensitive company information you share with us will be treated with the utmost confidentiality. We are committed to adhering to privacy laws, including the General Data Protection Regulation (GDPR).
Limited Personal Data Access: We only access and process personal data from your website's management module. This might include information like newsletter subscriptions, customer data from webshop orders, or details collected through contact forms. Rest assured, we handle this data strictly according to your instructions.
Your Responsibility: You are responsible for the content and proper implementation of the Cookies and Privacy Policy on your website. It's essential to ensure these policies align with legal requirements and are correctly applied.
Third-Party Providers: Please note that Biondo Studios cannot be held responsible for any GDPR violations by third-party service providers.

Your privacy and data security are important to us, and we're here to assist you in maintaining compliance with applicable regulations.

At Biondo Studios, we take your privacy and data protection seriously. Here's what you need to know:

Confidentiality Assurance: Any sensitive company information you share with us will be treated with the utmost confidentiality. We are committed to adhering to privacy laws, including the General Data Protection Regulation (GDPR).
Limited Personal Data Access: We only access and process personal data from your website's management module. This might include information like newsletter subscriptions, customer data from webshop orders, or details collected through contact forms. Rest assured, we handle this data strictly according to your instructions.
Your Responsibility: You are responsible for the content and proper implementation of the Cookies and Privacy Policy on your website. It's essential to ensure these policies align with legal requirements and are correctly applied.
Third-Party Providers: Please note that Biondo Studios cannot be held responsible for any GDPR violations by third-party service providers.

Your privacy and data security are important to us, and we're here to assist you in maintaining compliance with applicable regulations.

At Biondo Studios, we take your privacy and data protection seriously. Here's what you need to know:

Confidentiality Assurance: Any sensitive company information you share with us will be treated with the utmost confidentiality. We are committed to adhering to privacy laws, including the General Data Protection Regulation (GDPR).
Limited Personal Data Access: We only access and process personal data from your website's management module. This might include information like newsletter subscriptions, customer data from webshop orders, or details collected through contact forms. Rest assured, we handle this data strictly according to your instructions.
Your Responsibility: You are responsible for the content and proper implementation of the Cookies and Privacy Policy on your website. It's essential to ensure these policies align with legal requirements and are correctly applied.
Third-Party Providers: Please note that Biondo Studios cannot be held responsible for any GDPR violations by third-party service providers.

Your privacy and data security are important to us, and we're here to assist you in maintaining compliance with applicable regulations.

At Biondo Studios, we take your privacy and data protection seriously. Here's what you need to know:

Confidentiality Assurance: Any sensitive company information you share with us will be treated with the utmost confidentiality. We are committed to adhering to privacy laws, including the General Data Protection Regulation (GDPR).
Limited Personal Data Access: We only access and process personal data from your website's management module. This might include information like newsletter subscriptions, customer data from webshop orders, or details collected through contact forms. Rest assured, we handle this data strictly according to your instructions.
Your Responsibility: You are responsible for the content and proper implementation of the Cookies and Privacy Policy on your website. It's essential to ensure these policies align with legal requirements and are correctly applied.
Third-Party Providers: Please note that Biondo Studios cannot be held responsible for any GDPR violations by third-party service providers.

Your privacy and data security are important to us, and we're here to assist you in maintaining compliance with applicable regulations.

Service Changes & Cancellations

We understand that sometimes things may need to change. Here's what you need to know:

Service Agreement: When you sign our quotation, it's a firm commitment to proceed with the service as outlined. Changes or cancellations require written agreement from both parties, and the client must cover any resulting costs.
Scope Changes: Any alterations to the project's scope must be communicated in writing and agreed upon by both parties. Please note that delays resulting from these changes are not the supplier's responsibility.
Cancellation After Approval: If the client decides to cancel the project after approving the quotation, compensation for the supplier's completed work hours is required. The 50% advance payment is non-refundable.
Project Delay: If there's no communication or response from the client, leading to a project delay exceeding one month, the supplier has the right to terminate the project. Should the client wish to continue, a new quotation will be provided.
Force Majeure: In cases of unforeseen events beyond our control (force majeure), the supplier can partially or completely cancel the order without financial repercussions.

We're committed to flexibility while ensuring the smooth progress of your project.

We understand that sometimes things may need to change. Here's what you need to know:

Service Agreement: When you sign our quotation, it's a firm commitment to proceed with the service as outlined. Changes or cancellations require written agreement from both parties, and the client must cover any resulting costs.
Scope Changes: Any alterations to the project's scope must be communicated in writing and agreed upon by both parties. Please note that delays resulting from these changes are not the supplier's responsibility.
Cancellation After Approval: If the client decides to cancel the project after approving the quotation, compensation for the supplier's completed work hours is required. The 50% advance payment is non-refundable.
Project Delay: If there's no communication or response from the client, leading to a project delay exceeding one month, the supplier has the right to terminate the project. Should the client wish to continue, a new quotation will be provided.
Force Majeure: In cases of unforeseen events beyond our control (force majeure), the supplier can partially or completely cancel the order without financial repercussions.

We're committed to flexibility while ensuring the smooth progress of your project.

We understand that sometimes things may need to change. Here's what you need to know:

Service Agreement: When you sign our quotation, it's a firm commitment to proceed with the service as outlined. Changes or cancellations require written agreement from both parties, and the client must cover any resulting costs.
Scope Changes: Any alterations to the project's scope must be communicated in writing and agreed upon by both parties. Please note that delays resulting from these changes are not the supplier's responsibility.
Cancellation After Approval: If the client decides to cancel the project after approving the quotation, compensation for the supplier's completed work hours is required. The 50% advance payment is non-refundable.
Project Delay: If there's no communication or response from the client, leading to a project delay exceeding one month, the supplier has the right to terminate the project. Should the client wish to continue, a new quotation will be provided.
Force Majeure: In cases of unforeseen events beyond our control (force majeure), the supplier can partially or completely cancel the order without financial repercussions.

We're committed to flexibility while ensuring the smooth progress of your project.

We understand that sometimes things may need to change. Here's what you need to know:

Service Agreement: When you sign our quotation, it's a firm commitment to proceed with the service as outlined. Changes or cancellations require written agreement from both parties, and the client must cover any resulting costs.
Scope Changes: Any alterations to the project's scope must be communicated in writing and agreed upon by both parties. Please note that delays resulting from these changes are not the supplier's responsibility.
Cancellation After Approval: If the client decides to cancel the project after approving the quotation, compensation for the supplier's completed work hours is required. The 50% advance payment is non-refundable.
Project Delay: If there's no communication or response from the client, leading to a project delay exceeding one month, the supplier has the right to terminate the project. Should the client wish to continue, a new quotation will be provided.
Force Majeure: In cases of unforeseen events beyond our control (force majeure), the supplier can partially or completely cancel the order without financial repercussions.

We're committed to flexibility while ensuring the smooth progress of your project.